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Jeremy Saltry

Member Since 17 May 2018
Offline Last Active Feb 21 2019 02:35 AM
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Topics I've Started

How Cinelab charged me $161 for 100' of 7219

10 February 2019 - 08:12 PM

I have never dealt with Cinelab before. I was mainly interested in their Xena 2k scans as they are better at reading underexposure and I was running and gunning at night and mainly just using a beater handheld cam I acquired and was more of a camera/scratch test and comparing scans to a certain degree. 

 

I sent in 100' of 7219 to be processed and scanned at 2k thinking this would cost around $70.

 

I initially selected DPX but the decided ProRes would be more than fine. I tried to call and emailed Robert as soon as it went out and said I didn't update the order form to ProRes my apologies. There is no drive. I would just like an upload to Dropbox in ProRes and because I am not particularly attached to the negatives, I didn't include return shipping. Days later no response. 

 

Filled out their order form which said nothing about minimums on it and they pricing sheets are somewhat unclear and very scattered. I didn't think twice about it and figured if they had a problem they would call or reach out. 

 

I woke up this am to $161 charge. Thinking this was a mistake I reached out with an email with my form attached and also in line with the previous emails I sent before. 

 

This was the response I got:

 

HI

 
Charges were:
 
$115 min charge for process and a 2K scan
 
2.00 for DPX frames
 
$30 for a thumb drive for DPX frames (we don't upload DPX)
 
$14 for UPS shipping.
 
I can change that to ProRes and do an upload which will save $32
 
 
So 100' of 7219 cost me $161 because they never saw the email that I sent and also just started assuming things and billed me for items and services that I never was asked about. I understand that my order form was initially filled out incorrect but I tried to call and email to no avail. This honestly could have just been taken care of with a phone call or email to clarify, especially if there is no drive, no request for a drive to be purchased and at least have this brought to my attention. I talked to a few other DPs and asked them what they thought. "Shady as hell" seemed to be the general consensus. 

Quiet We're Dreaming. A new Indie ECN-2 Lab. We offer Dev/Scan and ECN-2 Kits so yo...

09 November 2018 - 10:14 PM

Hey all. I started a small lab processing ECN-2 still photos with a few film people and I just wanted to introduce myself. 

We started this business as a way to offer people a service that isn't really being offered. We all work in film and love shooting still on motion stock but we noticed a VERY large color shift toward cyan or blue with cross processing in C-41. So here we are now!

We offer dev/scan for a reasonable price and we also offer ECN-2 1000ml kits for people who want to process at home. 

We take pride in every roll we process and this came about because we give back to the community and virtually no labs offer ECN-2 on a roll by roll level.

Though our official launch date wasn't until the Nov 15th, we have had such a good response we started taking orders early.

Check us out!

www.qwdlab.com
Ig: qwdlab

Jeremy


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