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Red One Reservation


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#1 Jack Williamson

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Posted 27 January 2008 - 11:53 AM

Hello,

I can't seem to find the information on their website anywhere. I even attempted to check out with a Red Camera in the store on the site and there doesn't seem to be any information on how long it would take or what serial number they are delivering/what serial number I will be getting.

Anyone know, if I reserved today how long it would take to get the Red One?

Also, what about the accessories, do they come separate or with the camera and your whole order?

Thanks,

Jack
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#2 Stephen Williams

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Posted 27 January 2008 - 12:05 PM

Hello,

I can't seem to find the information on their website anywhere. I even attempted to check out with a Red Camera in the store on the site and there doesn't seem to be any information on how long it would take or what serial number they are delivering/what serial number I will be getting.

Anyone know, if I reserved today how long it would take to get the Red One?

Also, what about the accessories, do they come separate or with the camera and your whole order?

Thanks,

Jack


Hi,

All cameras currently ordered should be delivered by the end of May, it's possible not all the cameras ordered will turn into sales so it could be sooner.

If the accessories can be built in quantity, then the should be shipping with cameras. Several items are currently on back order.

Stephen
Stephen
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#3 Matthew Rogers

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Posted 27 January 2008 - 12:08 PM

Hello,

I can't seem to find the information on their website anywhere. I even attempted to check out with a Red Camera in the store on the site and there doesn't seem to be any information on how long it would take or what serial number they are delivering/what serial number I will be getting.

Anyone know, if I reserved today how long it would take to get the Red One?

Also, what about the accessories, do they come separate or with the camera and your whole order?


If you order today, your number is going to be right over 3,000--unless there have been a TON of orders in the last couple of weeks. That means that with their current posted timeline you should get it in June I believe.

The $17,500 only gets you the camera body. You have to buy everything else separately (lenses, camera body framework, viewfinder/lcd, batteries, etc.) A working package is going to be closer to $30,000.

Matthew
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#4 Charlie Peich

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Posted 27 January 2008 - 12:10 PM

Why wait?
Red on eBay
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#5 Stephen Williams

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Posted 27 January 2008 - 01:14 PM

Why wait?
Red on eBay


Hi,

I think there will be many cameras on Ebay soon. It's worth bearing in mind that the warranty is only to the original purchaser. With the camera still in beta and reports of a an issue with a UK based camera, buying a 2nd hand camera would seem slightly risky at this time.

Stephen
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#6 Gary McClurg

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Posted 27 January 2008 - 05:33 PM

Hi,

I think there will be many cameras on Ebay soon. It's worth bearing in mind that the warranty is only to the original purchaser. With the camera still in beta and reports of a an issue with a UK based camera, buying a 2nd hand camera would seem slightly risky at this time.

Stephen


I thought I read somewhere the camera was coming was out of beta...

So what is the issue with the UK camera...
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#7 Stephen Williams

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Posted 27 January 2008 - 05:38 PM

I thought I read somewhere the camera was coming was out of beta...

So what is the issue with the UK camera...


Hi,

They were coming out of Beta, thats been delayed. I was planning some major RED testing starting tomorrow, however I will wait as I don't want to have to repeat the tests in 3 months time.

Last Thursday a UK based camera 'died' Red are sending a replacement unit that should arrive on Monday. Another camera in Germany has a similar issue.

Stephen
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#8 John Brawley

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Posted 27 January 2008 - 06:37 PM

Last Thursday a UK based camera 'died' Red are sending a replacement unit that should arrive on Monday. Another camera in Germany has a similar issue.

Stephen


I also had a camera fail and it's a known problem for the first 100 cameras. RED have been repairing and modifying them though under warranty of course.

jb
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#9 Adamo P Cultraro

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Posted 28 January 2008 - 12:05 AM

Still, A RED on ebay so soon, while inevitable, is still a bad sign.
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#10 Carl Brighton

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Posted 28 January 2008 - 05:42 AM

Hi,

They were coming out of Beta, thats been delayed. I was planning some major RED testing starting tomorrow, however I will wait as I don't want to have to repeat the tests in 3 months time.

Last Thursday a UK based camera 'died' Red are sending a replacement unit that should arrive on Monday. Another camera in Germany has a similar issue.

Stephen

There is a thread on this subject on Reduser.
Dead RED
Dave Wyatt of 4K London was using his Red with a power supply rig of his own manufacture, and at the moment they don't know whether that had anything to do with it or not. I don't think there's been any problem using RED-supplied batteries and other accessories.

Reliability and after-sales backup are the only unanswered questions now. Ideally they should have a stash of replacement cameras and spare parts in strategic locations around the world, but then, every one they put aside for warranty replacement is one they can't sell.

Bit of a no-win situation really. If you make spares available, people whine that their cameras haven't been delivered. If you don't they whine when it breaks down and they can't get a replacement in a hurry. Some people will whine no matter what.

(I suppose Linux could be described as a "no-Win" solution too, not that that has anything to do with this:-).
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#11 Carl Brighton

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Posted 28 January 2008 - 05:56 AM

Erk - another one.
Forget I spoke.
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#12 John Brawley

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Posted 28 January 2008 - 06:01 AM

Dave Wyatt of 4K London was using his Red with a power supply rig of his own manufacture, and at the moment they don't know whether that had anything to do with it or not. I don't think there's been any problem using RED-supplied batteries and other accessories.


Ummm.

Mine died while using red batteries / power supply. A similar thing happened with the other camera the company had as well.

jb
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#13 Gary McClurg

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Posted 28 January 2008 - 09:51 AM

Ummm.

Mine died while using red batteries / power supply. A similar thing happened with the other camera the company had as well.

jb


Looks like a third one... number 40... and the way I read it... this was a replacement camera already...

http://www.reduser.n...read.php?t=8140
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#14 Gary McClurg

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Posted 28 January 2008 - 10:00 AM

Someone posted that in most cameras the read out memory for a low battery is in the camera.... in the Red its in the batts... so I'm wondering like some shoots you try and get that last few seconds in before you change the batt... and of course when the batt goes down it shuts down the camera also..

Edited by Gary McClurg, 28 January 2008 - 10:02 AM.

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#15 John Brawley

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Posted 28 January 2008 - 05:19 PM

Someone posted that in most cameras the read out memory for a low battery is in the camera.... in the Red its in the batts... so I'm wondering like some shoots you try and get that last few seconds in before you change the batt... and of course when the batt goes down it shuts down the camera also..


But it's not the reason the cameras are dying. Although it is an operational issue.

jb
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#16 Gary McClurg

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Posted 28 January 2008 - 06:41 PM

But it's not the reason the cameras are dying. Although it is an operational issue.

jb


If it's not the battery... then what is the problem...
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#17 John Brawley

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Posted 28 January 2008 - 07:29 PM

If it's not the battery... then what is the problem...



Im saying it's not a battery or power supply issue.

jb
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#18 Keith Walters

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Posted 29 January 2008 - 07:02 AM

Looks like a third one... number 40... and the way I read it... this was a replacement camera already...

http://www.reduser.n...read.php?t=8140

Well if there are 500 cameras out there and less than 5 have failed, that's only a 1% failure rate, which is very good for the opening side of the "Bathtub" curve. I wish certain brands of film camera were that reliable!

But is it a replacement for the same thing? It's like the old saying: "Losing one husband is sad, losing two is starting to look like carelessness" :rolleyes:

But this is just one reason why people prefer to rent rather than buy.

People still phone me up at 2AM trying to get me to come out to the other side of town to try to resurrect some gadget or other that's broken down in the middle of an all-nighter. I think this is the point where I get a new phone number:-)
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#19 Gary McClurg

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Posted 29 January 2008 - 08:22 AM

Well if there are 500 cameras out there and less than 5 have failed, that's only a 1% failure rate, which is very good for the opening side of the "Bathtub" curve. I wish certain brands of film camera were that reliable!

But is it a replacement for the same thing? It's like the old saying: "Losing one husband is sad, losing two is starting to look like carelessness" :rolleyes:


I could be wrong... but its more like 3 so far out of a hundred... I don't think the other 400 out of 500 cameras have shipped...
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#20 Matthew Rogers

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Posted 29 January 2008 - 09:16 AM

I could be wrong... but its more like 3 so far out of a hundred... I don't think the other 400 out of 500 cameras have shipped...


Actually, I'm pretty sure they have shipped at least 300 cameras (probably closer to 400.)

Even as 3% for a brand new camera (the first 100 being considered beta) is pretty good. If in a year they still are have many cameras fail, then that is when I would worry.

Matthew
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