I'll do my best to make a long story short;
This winter I bought a used Mark III Sl Cine camera with some accessories from a fellow op, after considering the option for a new one that at the time was out of budget.
Anyway, I bought directly from SL Cine the underwater housing for it, two steadimags and two low prifile mags plus few other accessories. To be safe, I decided to send the used body to Hector to give it a full inspection. All was fine........
After two months on set, the camera showed mechanical problems and then, sadly, died.
Sent it to SL Cine, of course pissed of with myself because at the time I didn't get a new body. Here is what happened:
Hector, taking full responsability of what happened, replaced the body I bought from somebody else with a NEW one for FREE!!!!!!!!!!!!!!!!!! (we are talking about 20.000 dollars camera body...)
How would you call this?
Honesty, professionalism, probably not enough words to describe it.
Once again, thanks Hector
SL Cine support, check this out...
No replies to this topic