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#1 Serge Teulon

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Posted 01 December 2008 - 03:09 PM

Hey,

For some reason whilst I was editing FCP crashed.
Now everytime I open that sequence file it loads up, stalls at the "preparing visual", hangs for 5mins in stall mode and then it crashes.

The only thing I can think of is that I have a corrupt file somewhere. But why suddenly?

The files are in my external hard drive running them down a firewire 400.

Cheers
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#2 Dan Goulder

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Posted 01 December 2008 - 03:40 PM

If you've had no problems running other files off that firewire drive, then your sequence file has been somehow corrupted. This rarely happens, as FCP is a pretty stable program. You might want to install a second hard drive in the computer for running your media files, using the firewire as a backup.
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#3 Serge Teulon

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Posted 02 December 2008 - 08:34 AM

Ok thanks D.
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#4 Walter Graff

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Posted 02 December 2008 - 09:48 AM

A few things.

First go to your disk utility and repair disk permissions on your main program hard drive. Open FCP.

Many times issues like your happen due to corruption of a master render file. Try opening FCP alone. Go into the "tools', "render manager" and delete all render files for your project then try to open it. Many times this will fix the problem and all you have to do is rerender.

Worst is that your master file is corrupt. You can try to open some of the backups to see if they are okay. Do this by looking in your autosave folder under the project name and start with a much older file. See of it opens. If so, keep opening files that are closer to your last till you find the one that is corrupt.

And finally your FCP preference files needs to be trashed.
  • Quit Final Cut
  • Click the Finder icon in the Dock.
  • In your user/Library/Preferences/ folder look for FinalCutPro.plist
  • Drag the file named "com.apple.FinalCutPro.plist" to the Trash.
  • Double-click the folder named "Final Cut Pro User Data".
  • Drag the file named "Final Cut Pro Preferences" to the Trash.
  • Drag the file named "Final Cut Pro POA Cache" to the Trash.
  • Open Final Cut Pro HD.
One of those sullutions will usually do it.
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#5 Paul Bruening

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Posted 02 December 2008 - 01:03 PM

WALTER is "The man".
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#6 Serge Teulon

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Posted 02 December 2008 - 01:06 PM

Hey Walter,

I did the disk utility permissions repair on my internal HD but it won't let me verify or repair my external HD.

I will try the FCP route that you gave and let you know the outcome.

Gotta go and cook the kids' meal....

Fingers crossed!!

Cheers

Edited by Serge Teulon, 02 December 2008 - 01:09 PM.

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#7 Walter Graff

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Posted 02 December 2008 - 03:21 PM

Mae sure that external drive is online in disk utility. It should show repair. REboot and try it. Ext disk might have an issue if it does not.
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#8 Serge Teulon

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Posted 02 December 2008 - 04:21 PM

Hey Walter,

Followed your paths and still it crashes out on me.
Hmmm...I have a feeling that the masters are fooked!

Wadya think?
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#9 Dan Goulder

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Posted 02 December 2008 - 04:49 PM

You need to verify if it's your media files that are corrupt, or your sequence files. If you click on your media files, they should play directly in the Quicktime player. If they play okay, then your master sequence file may be corrupt. FCP will autosave previous versions of your sequences in the Final Cut Pro Documents folder. An earlier version of your sequence file should be usable, as the most current one may be corrupt.
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#10 Serge Teulon

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Posted 02 December 2008 - 04:53 PM

The qt player just stalls too...that is what is making me think that the masters are just done in.
The files where converted from the labs' rushes dvd to mp4.

All the previous' from the autosave also stall and crash.

Edited by Serge Teulon, 02 December 2008 - 04:54 PM.

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#11 Walter Graff

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Posted 02 December 2008 - 05:55 PM

The fat that no backups are working is telling:

When you open up disk utility does it show that your external drive is mounted?
Can you click "repair disk" tab?

Try highlighting the external drive in disk utility and click "file" "mount"

If not, then your external drives pointer file is damaged and you need to run a program to repair it.

If yes:

Copy master FCP file to another drive and call it something different. Open it.

Doesn't work?

Open up FCP with no file open
change all your scratch disks to some other drive
Close FCP
open FCP
then change them back to drive you were using
try opening file now?

Nothing works?

Send me the actual FCP master file only. It will not be big. I will be able to tell if it is your system or not if I can open it.

walterny@verizon.net
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#12 Walter Graff

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Posted 02 December 2008 - 06:08 PM

Oh I forgot one thing that will really tell you if it's the files, or the master FCP file.

With FCP closed take all the video files you are using and put them in a new folder.

Now open up FCP and open the project. It will open and tell you all the files are missing. Click ok. If it doesn't open and crashes, you have a FCP problem. If it does and shows you files with red lines thorugh them you are ok so far. Now go back and one by one relink the files in your bin pointing to the new folder the files are now in.If the first file crashes FCP your files are corrupt.

Also every FCP user should have this:

For FCP 6 http://www.macupdate...fo.php/id/14729

For FCP 5 http://download.p2ge.../fcprescue5.zip
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#13 Serge Teulon

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Posted 03 December 2008 - 12:59 PM

Hey Walter,

I was about to try and get the file to send to you and now there is a insertion error message which says that the "disk inserted is not readable" when I plug in my ext drive.
Does this mean that the pointer file is damaged? If so, which program repairs it?

Additionally it shows up in disk utility but verify and repair are greyed out.

Edited by Serge Teulon, 03 December 2008 - 01:00 PM.

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#14 Walter Graff

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Posted 03 December 2008 - 06:38 PM

It could mean one of two things:

One the master pointer file that tells the computer how files are organized on that drive is damage and needs to be repaired.

or

the drive is unrepairable

If it's the first you can buy diskwarrior or datarescueII for mac and try to repair the master file.

And good news is that you can also use the programs to recover the contents of a broken hard drive if it is unreadable. I have used datarescue to save data on drives that went bad. It all depends on the drives condition. As long as the spindle still spins you can usually recover all the data on the drive.
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#15 Paul Bruening

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Posted 03 December 2008 - 08:48 PM

If you figure out that it's the drive, for sure, there are a couple other tricks you could try before jumping off a tall building.
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#16 Andres Pardo aka Gral Treegan

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Posted 04 December 2008 - 12:08 AM

why dont you open youre last autosave project and see if it is working?
i hope you have autosaves!
bye!
GT

If you figure out that it's the drive, for sure, there are a couple other tricks you could try before jumping off a tall building.


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