Posted 06 November 2009 - 12:06 PM
I recently broke my own rule about not taking advantage of "mail-in rebate" offers (which only once in my life have resulted in a check arriving), and bought an HPX300 at the end of August. I filled out the online registration in early September, and despite the note that came with the camera that I would have warranty registration information about a week later, I've still seen nothing. The Panasonic website doesn't seem to include a way to inquire, and a copy of the registration information is required for them to process the mail-in rebate, which must be received by them with 60 days of the date of purchase.
Anyone else having this problem? Anyone know the procedure for requesting them to either hurry up and process the warranty registration or send duplicate information if it was simply lost the first time?