Any luck yet?
I can't tell you for sure, but I can tell you my experiences and their "general rules" of operation.
It really only depends on the stock and the length of the footage, because they do processing in batches weekly, and with minimums of 300' per order for 16mm. So if you shot 400' of a common negative stock, you'd be absolutely in the clear for that week...if you got it in there on say, a Monday....Friday = next week etc. They aren't open weekends, so I gues you could miss it by a day and wait a whole other week if unlucky. But usually a week for processing negative.
On the flipside of that, if you did the "rank-a-roll" with 100' of reversal, they are definitely waiting to "piggy-back" your order onto other "random" 100' orders....and/or reversal order frankly. They've told me this can take up to three weeks (I believe). They always seem to take around 7-10 days for me, regardless of order size, but I always get it scanned elswhere, so the "rank-a-roll" involves that extra process of telecine too...and I have a hunch they may be waiting to scan things in a similar fashion as I've just outlined above...like some "rank-a-roll" grouping of projects done in one shot, aside from "normal" projects, since it's a sorta "quick deal" process...this is just my guess though on the telecine part and based on what they do with the processing....
Edited by Matthew B Clark, 01 May 2014 - 02:33 PM.