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Arri Arriflex

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#1 Prashantt Rai

Prashantt Rai
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  • 110 posts

Posted 16 October 2015 - 03:10 PM

Hi there everyone! greetings.

 

I had sent my Arriflex SR3 for repairs at Arri NY. They did work on it and sent it back. I had barely shot 7-8 400ft cans and the same problem emerged again. I had paid close to $1000 for service and shipping. Does anyone think I need to be paying again for the same job to be worked again on? Don't they stand and vouch for their workmanship? I want opinions and experiences of cinematographers who own gear and have gone through these type of problems.

 

thanks


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#2 Bill DiPietra

Bill DiPietra
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  • New York City

Posted 16 October 2015 - 06:26 PM

Hi there everyone! greetings.

 

I had sent my Arriflex SR3 for repairs at Arri NY. They did work on it and sent it back. I had barely shot 7-8 400ft cans and the same problem emerged again. I had paid close to $1000 for service and shipping. Does anyone think I need to be paying again for the same job to be worked again on? Don't they stand and vouch for their workmanship? I want opinions and experiences of cinematographers who own gear and have gone through these type of problems.

 

thanks

 

Well, what was up with the camera to start with?  And yes, I would contact them and tell them exactly what happened.  It's ARRI.  I'm sure they'll be fair & make good on the deal.


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