Jump to content


Photo

client question


  • Please log in to reply
5 replies to this topic

#1 Paul Brenno

Paul Brenno
  • Basic Members
  • PipPipPip
  • 106 posts
  • Cinematographer
  • North Dakota

Posted 18 November 2016 - 06:36 PM

This is a sensitive post, no names will be used, only " client " and " talent "......

 

I produced a video for a " client " in August. The " talent " highlighted for the video for I was just told today hasn't ever seen the finished work. I was told when the " client " hired me, the video was for talents family, so thought nothing of it, except please the client.

 

I was at a funeral today for a family member, in attendance was the sister of the " talent "...I was told by the family member of the talent how upset they were that the client hasn't shared the video with them.

 

My question is, should I sent the talent the video I have or steer clear ??

I have spoken with the talent, as we are related through marriage turns out, but I also know to respect the client who paid me, regardless of how any feels.....

 

 


  • 0

#2 David Mullen ASC

David Mullen ASC
  • Sustaining Members
  • 19167 posts
  • Cinematographer
  • Los Angeles

Posted 18 November 2016 - 07:29 PM

First thing would be to ask the client what's going on before doing anything.


  • 0

#3 Paul Brenno

Paul Brenno
  • Basic Members
  • PipPipPip
  • 106 posts
  • Cinematographer
  • North Dakota

Posted 18 November 2016 - 11:21 PM

Yeah, that's what I was thinking....I've been paid, but just surprised his family hasn't seen it


  • 0

#4 Macks Fiiod

Macks Fiiod
  • Basic Members
  • PipPipPipPip
  • 694 posts
  • Director
  • Og from DC, Now in NJ

Posted 19 November 2016 - 05:06 AM

Do you ever think you'll ever need to see "the talent" or their sister again? If not, don't worry about it. Let people come to you if they really need something. If you end up sending the video, swear Mr. Talent to secrecy.


  • 0

#5 Paul Brenno

Paul Brenno
  • Basic Members
  • PipPipPip
  • 106 posts
  • Cinematographer
  • North Dakota

Posted 19 November 2016 - 10:29 AM

I am on the " talents " email list, as we are related through marriage, he knows my family a bit. 

He has never asked for the video directly, but his relatives I just happen to run into and they said they were upset they hadn't seen it....I thought I'd send the talent a link, keeping it private for his use only.....


  • 0

#6 Macks Fiiod

Macks Fiiod
  • Basic Members
  • PipPipPipPip
  • 694 posts
  • Director
  • Og from DC, Now in NJ

Posted 19 November 2016 - 04:31 PM

Not sure if you've gone through with it already, but try to keep the verbal exchange and file exchange done through non-archived methods to ensure it doesn't get back to you. I might sound like the CIA or something but I'm not sure of the lightness or severity of the situation.


  • 0


Paralinx LLC

Broadcast Solutions Inc

Technodolly

Abel Cine

Willys Widgets

Visual Products

Ritter Battery

CineTape

Metropolis Post

Quantum Music Works

The Slider

Zylight

Pro 8mm

FJS International, LLC

Glidecam

Tai Audio

Gamma Ray Digital Inc

Aerial Filmworks

CineLab

rebotnix Technologies

Rig Wheels Passport

Pro 8mm

Technodolly

Rig Wheels Passport

Zylight

rebotnix Technologies

The Slider

Broadcast Solutions Inc

Paralinx LLC

Abel Cine

Aerial Filmworks

Metropolis Post

FJS International, LLC

CineTape

Ritter Battery

Willys Widgets

Visual Products

Gamma Ray Digital Inc

Glidecam

Tai Audio

Quantum Music Works

CineLab