Jump to content


Photo

DJI Focus


  • Please log in to reply
1 reply to this topic

#1 Davo McConville

Davo McConville
  • Basic Members
  • PipPip
  • 11 posts
  • Director
  • London, UK

Posted 05 August 2017 - 10:46 AM

Hi all, 

 
I have had a DJI Focus for a bit over a year – I've had to have motors replaced 3 times so far. 
 
I bought two motors in case of problems, and I'm glad I did. But while DJI turn around the repairs, I only have one so no backup if it fails onset. 
 
This last time I spoke to DJI, one of their representatives let the cat out of the bag. I mentioned that it was a problem that kept happening, and I asked if DJI were planning to improve the motors rather than keep sending me the same replacements, prone to the same flaws. This was their response:
 
"We are sorry for the trouble. Please kindly understand the below points so that to use it properly in the future. 
1. Focus's motor is very weak, so any jam would cause this issue."
 
I was shocked. I knew that the motor wasn't great – I don't use it with full-on pro lenses, but it's been used on 16mm Superspeeds and the like. 
 
Nothing too tough – when I asked the DJI representative for clarification on his statement, he finally said:
 
"I am sorry, but I am not in the position to give comment on the Focus officially."
 
Well, unofficially he's said more than enough. 
 
I would recommend anyone avoid the DJI Focus unless it's just on DSLR type lenses, it should fare ok on a stills lens. 
 
Otherwise you're in for months of returns... 
 
I'd love to get a refund but I'm long beyond that. If DJI are reading, please a) fix this with an improved motor and B) can I have one of the upgrades when you do. 
 
Thanks
 

  • 0


Support Cinematography.com and buy gear using our Amazon links!
PANASONIC LUMIX GH5 Body 4K Mirrorless Camera, 20.3 Megapixels, Dual I.S. 2.0, 4K 422 10-bit, Full Size HDMI Out, 3 Inch Touch LCD, DC-GH5KBODY (USA Black)

#2 Brenton Lee

Brenton Lee
  • Basic Members
  • PipPip
  • 93 posts
  • Student
  • Melbourne, Australia

Posted 05 August 2017 - 06:08 PM

By far the worst camera focus accessory of all time.


  • 0



FJS International, LLC

Rig Wheels Passport

Willys Widgets

Tai Audio

Technodolly

CineTape

Visual Products

Media Blackout - Custom Cables and AKS

Aerial Filmworks

CineLab

The Slider

Paralinx LLC

Metropolis Post

Gamma Ray Digital Inc

Broadcast Solutions Inc

Glidecam

Ritter Battery

Abel Cine

rebotnix Technologies

Glidecam

Technodolly

Willys Widgets

The Slider

Visual Products

rebotnix Technologies

Media Blackout - Custom Cables and AKS

FJS International, LLC

CineLab

Metropolis Post

Rig Wheels Passport

Abel Cine

Tai Audio

Aerial Filmworks

Gamma Ray Digital Inc

Paralinx LLC

CineTape

Broadcast Solutions Inc

Ritter Battery