On Alexa Mini / WCU-4 shoot last week we experienced severe signal issues with the WCU-4 handset. If the 1st AC moved further than approximately 6' from the camera the signal would drop out, only when he came back within range did it reconnect and the focus jump back to what was set on the handset.
Troubleshooting we tried:
- 3 x different antenna's, including a large antenna from the Teradek 2000
- Trying all different signal channels
- Changing global region on the handset
- Different handset batteries to rule out power issues
Our thoughts was that there must be an issue inside the body with the antenna connection but has anyone else had a similar experience and found a solution short of getting a replacement body sent out by the rental company?