Aggghhhhhhh.......... poop happens for an amateur!A few months back ...
I splashed out on 4 carts of KODAK Vision 2 500T from the Widescreen centre here in London
kept it refrigerated until i could rope some friends in
shot some footage for a Demo
had it processed/graded telecine to minidv by the same company
and what do I get back this week for my expense and efforts.
An ugly huge scratch runs like the river thames right across the central part of the frame - runs from start to finish and ruins some nice images i acheived (IMHO). I've shot a fair amount of super 8 reversal and understand the grainy/scratchy beauty of it but this idea is new to me.
A swift moaning call to the guy at the Widescreen centre then followed, he sounded a bit peeved about my complaint and pointed out that it had happened during processing which they outsource to a lab in germany, and definitely not by their telecine machine - only a small particle in the machine could have caused the scratch.
Because of the nature and volume of super 8 processing that goes on I have to accept my loss and move on - if i couldnt do this he suggested leaving S8 alone and stick with 16mm or higher - sounds like a shakey sales philosophy to me (maybe im too small fry). In the end to give them credit they did refund the cost of the processing (£51 out of total of £230 wasted)!!!!
should i think myself lucky i got some money back at all or am i right to be a bit annoyed??????? any feedback or similiar experiences would be appreciated - id be especially interested in finding out if anyone's any experience with Todd-AO, the only S8 neg lab in UK?